Dual Effects of Hybrid Working on Performance: More Work Hours or More Work TimeShow others and affiliations
2025 (English)In: Agile Processes in Software Engineering and Extreme Programming – Workshops: XP 2024 Workshops, Bozen-Bolzano, Italy, June 4–7, 2024, Revised Selected Papers: Conference proceedings / [ed] Lodovica Marchesi; Alfredo Goldman; Maria Ilaria Lunesu; Adam Przybyłek; Ademar Aguiar; Lorraine Morgan; Xiaofeng Wang; Andrea Pinna, Springer, 2025, Vol. 524, p. 63-70Conference paper, Published paper (Refereed)
Abstract [en]
Work in software development companies has become increasingly hybrid with employees altering days of working in the office with days of working remotely from home. Yet, little is know about the efficiency of such way of working because the current scale of remote working is unprecedented. In this paper, we present our findings from a company-wide survey at Storebrand - a large-scale Norwegian fintech company, focusing on perceived performance. Our analysis of 192 responses shows that most employees report being able to perform the planned tasks. Further, half of respondents perceive to have increased work hours. Through qualitative analysis of open-ended commentaries of respondents we learned that remote working has dual effects on the perceived work hours - some employees report working longer hours and others report having more work time due to efficient use of the time throughout the day. Finally, we recommend managers to discuss and address the concerning habits of employees caused by increased connectivity and inability to stop working, before these lead to burnout and disturbances in the work/life balance.
Place, publisher, year, edition, pages
Springer, 2025. Vol. 524, p. 63-70
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 524
Keywords [en]
Hybrid, Flexible, Remote, Performance, Work hours
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:oru:diva-119644DOI: 10.1007/978-3-031-72781-8_7ISI: 001467340200007Scopus ID: 2-s2.0-85218049220ISBN: 9783031727801 (print)ISBN: 9783031727818 (electronic)OAI: oai:DiVA.org:oru-119644DiVA, id: diva2:1941750
Conference
XP 2024 Workshops, Bozen-Bolzano, Italy, June 4–7, 2024
Funder
Knowledge Foundation, 2022/0047
Note
The work was partially supported by the Research Council of Norway through the projects 10xTeams (grant 309344) and Transformit (grant 321477), and by the Swedish Knowledge Foundation through the KK-Hog project WorkFlex (grant 2022/0047).
2025-03-032025-03-032025-05-15Bibliographically approved