To Örebro University

Objective: The aim of the study was to explore and describe how workers in communication-intenseworkplaces in health care and preschools experience the sound environment. The depen-dence on vocal communication and social interaction poses a challenge using hearing pro-tection in these working environments.

Method: A qualitative method was used, more specifically inductive thematic analysis was used, asthis approach was deemed suitable to explore the staff’s experiences of the sound environ-ment. Data were collected by interviews and to increase trustworthiness, several researcherswere involved in the data collection and analysis.

Study sample: Workers from two preschools, one obstetrics ward and one intensive care unit took part inthe study.

Results: Four main themes emerged from the thematic analysis: A challenging and harmful soundenvironment; Health-related effects of a challenging and harmful sound environment; Agood sound environment is not prioritised; and Resourceful and motivated staff.

Conclusions: Workers in communication-intense workplaces in preschools, obstetrics care and intensivecare reported that there was a relationship between the sound environment and negativehealth effects. In addition, the results suggests that the high motivation for change amongstaff should be utilised together with an increased prioritization from the management toreach innovative context specific improvements to the sound environment in communicationintense working environments.