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Serveringspersonalens kommunikations- och interaktionsförmåga: En kvalitativ studie om vikten av en tydlig och bra kommunikation och interaktion mellan serveringspersonal och gäst
Örebro University, School of Hospitality, Culinary Arts & Meal Science.
Örebro University, School of Hospitality, Culinary Arts & Meal Science.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The communication and interaction skills of the waiters and waitresses (English)
Place, publisher, year, edition, pages
2023.
Keywords [en]
Waiters/waitress, communication, interaction, knowledge, craft
Keywords [sv]
Serveringspersonal, kommunikation, interaktion, restaurangbranschen, hantverk.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:oru:diva-108774OAI: oai:DiVA.org:oru-108774DiVA, id: diva2:1803005
Subject / course
Hospitality, Culinary Arts and Meal Science
Supervisors
Examiners
Available from: 2023-10-06 Created: 2023-10-06 Last updated: 2023-10-06Bibliographically approved

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fulltext(545 kB)57 downloads
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File name FULLTEXT01.pdfFile size 545 kBChecksum SHA-512
2823551dab0b0e537b255f4603e5430c6fd2bd81d44e54c5902c9162d4f93ab82e5d0e090f94ab4a4fd15b725228fbcb731029d9bd15c26a9bb492126e25b6e5
Type fulltextMimetype application/pdf

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
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