Ny på jobbet - introduktionsprocessen för restaurangpersonal i Sverige: En kvalitativ studie om restauranganställdas erfarenheter av att introduceras till arbetsplatsen på svenska restaurangverksamheter
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesisAlternative title
New Hire: Workplace Introduction for Restaurant Workers in Sweden : A qualitative study exploring restaurant workers experiences of workplace introduction in Swedish restaurants (English)
Abstract [en]
The Swedish hospitality industry is facing a number of challenges. Chief among them is high employee turnover and inadequate management of existing staff. The introduction of new employees to workplaces is among the first steps in managing new hires. Therefore, the purpose of the study is to investigate the relationship between induction processes in Swedish restaurants and motivation among newly hired employees. The study was carried out using qualitative semi-structured interviews to collect empirical data. The results showed a varied picture of induction processes, with some respondents expressing positive experiences, while others were not equally satisfied. Community in the workplace and a sense of belonging has been shown to be a central factor when it comes to employees' self-esteem and motivation. Additionally, a correlation was discovered between employees' professional roles and the quality of the induction process, which should be investigated in further studies.
Place, publisher, year, edition, pages
2024.
Keywords [en]
workplace motivation, employee turnover, workplace introduction, introduction model, Maslow's hierarchy of needs
Keywords [sv]
motivation, personalomsättning, introduktionsprocess, introduktionsmodell, Maslows behovstrappa
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:oru:diva-114317OAI: oai:DiVA.org:oru-114317DiVA, id: diva2:1873977
Subject / course
Hospitality, Culinary Arts and Meal Science
Supervisors
Examiners
2024-06-192024-06-192024-06-19Bibliographically approved