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ChatGPT, can you solve the content moderation dilemma?
Örebro University, School of Behavioural, Social and Legal Sciences.ORCID iD: 0009-0009-8761-4243
2024 (English)In: International Journal of Law and Information Technology, ISSN 0967-0769, E-ISSN 1464-3693, Vol. 32, no 1, article id eaae028Article in journal (Refereed) Published
Abstract [en]

This article conducts a qualitative test of the potential use of large language models (LLMs) for online content moderation. It identifies human rights challenges arising from the use of LLMs for that purpose. Different companies (and members of the technical community) have tested LLMs in this context, but such examinations have not yet been centred in human rights. This article, framed within EU law-particularly the EU Digital Services Act and the European human rights frame-work-delimits the potential challenges and benefits of LLMs in content moderation. As such, this article starts by explaining the rationale for content moderation at policy and practical levels, as well as the working of LLMs. It follows with a summary of previous technical tests conducted on LLMs for content moderation. Then, it outlines the results of a test conducted on ChatGPT and OpenAI's 'GPTs' service. Finally, it concludes with the main human rights implications identified in using LLMs for content moderation.

Place, publisher, year, edition, pages
OXFORD UNIV PRESS , 2024. Vol. 32, no 1, article id eaae028
National Category
Law
Identifiers
URN: urn:nbn:se:oru:diva-117677DOI: 10.1093/ijlit/eaae028ISI: 001364230900001Scopus ID: 2-s2.0-85213325908OAI: oai:DiVA.org:oru-117677DiVA, id: diva2:1919328
Funder
Wallenberg AI, Autonomous Systems and Software Program (WASP)Marianne and Marcus Wallenberg FoundationAvailable from: 2024-12-09 Created: 2024-12-09 Last updated: 2025-01-20Bibliographically approved

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Vargas Penagos, Emmanuel

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